Welcome to 2021! Since most New Year’s resolutions fail, I’ve found that following a special acronym helps me create attainable goals, and see the process through.
So long, farewell, auf Wiedersehen, GOODBYE! While I’m certainly being cognizant enough to enjoy the Christmas season with my family, I am also (like many of you, I’m sure), ready for a New Year!
Women are coming into the restoration industry as educators; they are joining boards, becoming industry leaders, and also taking on the role of project management.
Fire damage restoration work can be very profitable, while wowing customers with the end result. That said, contractors need effective processes and techniques to rebuild or restore a structure after a fire, and to fully remove the smoke odor for good.
We are not counselors, but it is difficult sometimes when we are faced with a loss where a customer is clearly turning to us for that very thing. Setting expectations and remaining professional, yet kind, is the right course.
I laugh a little to myself when I look back at some of R&R’s final articles of 2019. Several revolved around industry trends and predictions for the year to come. No one could have predicted what actually lay ahead for all of us.
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