Johanna resides in the beautiful Pacific Northwestern state of Oregon with her 5 year old son, Atlee. She is IICRC certified in WRT and works as a Sales & Marketing representative in the Restoration Industry. Outside of work, she enjoys hiking and spending time with her large-loving-wonderful family. She has achieved her Associates Degree from LBCC, where she primarily studied Art & Writing.
Working in the restoration industry, our technicians know the importance of being prepared for the job they are responding to. What most people don’t know is our technicians have to be just as emotionally prepared as physically prepared going into a loss.
We are not counselors, but it is difficult sometimes when we are faced with a loss where a customer is clearly turning to us for that very thing. Setting expectations and remaining professional, yet kind, is the right course.
