Articles by Annissa Coy

Cleaning wallpaper is not as tricky as you might think. In fact, most of the time the wallpaper we encounter can actually be wet cleaned as long as you are careful.

In her 50th video column for Restoration & Remediation, Annissa Coy tackles a tough situation that can arise between you and the insurance company.

During many restoration jobs, some items are deemed a total loss, and the insurance company will pay for a replacement. Questions and problems can arise when the owner wants to keep an item they're actually getting money for to replace it.

This week, Annissa is talking about the importance of good communication.

Annissa gives tips on getting testimonials from clients to help promote your business.

Annissa offers her weekly advice, this time about how to bill for contents cleaning.

Believe it or not, good old fashioned Dawn works wonders if the fire is not too bad.

Porcelain dolls require several steps to clean and deodorize them.

Cleaning the damage that is caused by a fire is the easy part.

Paintings are very delicate and need to be cleaned with the utmost care. With a chem sponge, you can save a lot of them and also remove soot damage