See what she recommends when it comes to protecting yourself and your company on each and every restoration job you handle.

Pre-loss is obviously the correct answer - but is that enough?

The basic idea behind video testimonials: keep it simple!

Who is ultimately liable to pay you for the restoration work you do - the insurance company or the insured?

When a carrier tells you they are doing something new, and you're unsure if the protocol is accurate, or have questions, here is what you should do!

As more states legalize marijuana use, are you prepared to remediate the residue and odor?

There are three things you need to work into every client experience, to wow them every time - and have them sing your praises on your customer testimonials.

It starts with a great first impression, and building a relationship.

Are you in a market where your small company is trying to compete with some big guns? Annissa helps you get a leg up in your marketing.

Annissa talks about the differences between ozone and hydroxyl generators for odor removal ... and why she prefers one greatly over the other.