Do you have steps you follow on every job to be sure you're paid in a timely manner? Annissa does, and shares that knowledge in this video column!

The software, terminology, and process of an insurance adjuster.

Adjusters are not your enemy! This is the first video of a brand new four-part series by Annissa Coy on working effectively with adjusters.

Tips to get money up front from adjusters during a restoration project.

Don't get so busy with jobs you forget to maintain important things like your website -- and image!

Do you have questions about joint ventures? Annissa has answers in this week's quick, four-minute video column!

This video column is all about public adjusters -- who they are, what they do, and more.

During September, Annissa Coy from Firehouse Education did a four-part video series for R&R on responding to catastrophe loss.

This is the third of a four-part series by Annissa on handling catastrophe loss situations.