Annissa talks about the importance of knowing where your maximum profit centers are in your business, and choosing to really hone in the focus of your business to maximize your ability to help your customers and your bottom line.

Annissa covers the gamut of what you need to know to get paid for the CAT work you're doing.

In the chaos of CAT work, please don't forget the importance of reading your client and their emotions, and figure out ways to help them de-stress and cope with the situation.

Making sure you’re protecting yourself and your team, head to toe – inside and out.

Annissa answers the question many restoration contractors have asked themselves this week: should we stay, or should we go?

You are the parachute. You are the instructor. Set jobs up for success with your client from day one.

Annissa walks you through some of her tips and tricks for very successfully completing an on-site packout.

Have you ever been accused of throwing out someone's non-salvageable items without their permission?

There are ways to possibly get more things covered.

Annissa answers this week's question with a mix of tough love, reality, and strength.