Managing Your Restoration Business

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Learn how Tony Scott, CEO of Pro-Claim Group, turned a moment of clarity into a bold vision for the future of restoration. In this interview, learn how he’s scaling a purpose-driven culture, hiring for values alignment and leading with empathy to build a company where people and passion come first.

Many business owners find themselves overwhelmed by trying to handle everything on their own. Discover how shifting from a "doer" to a "delegator" can build a strong team, drive business growth and provide the freedom and success every entrepreneur seeks.

Discover how our industry is transforming through innovative initiatives and collaborative efforts. From Middle Tennessee State University’s new bachelor’s program to key initiatives by NORMI, the IICRC, RIA and many more, find out how we can advance the field and foster collaboration for successful future.

Discover how adding video content to your Google Business Profile can set your restoration business apart, enhance credibility, and drive more qualified leads. Learn key strategies to stand out in the competitive restoration industry today!

Marketing overload is the modern-day mosquito swarm, leaving audiences swatting away ads and drowning in messages. In a digital jungle of never-ending promotions, staying relevant without being annoying is crucial for your brand’s survival.

Join our Editor-in-Chief, Kayla McGowan, on a special episode of Restoration Rundown with host Ben Ricciardi as we dive into my journey, the exciting upcoming Experience in Punta Gorda and actionable ways to drive progress in the restoration industry. Packed with inspiration, insights and practical advice, this is a must-watch for restoration professionals ready to elevate our field!

Discover actionable strategies to elevate your restoration business! From video marketing techniques to maximizing your social media presence, we’ve got the insights you need to grow.

What makes us chase our goals, or stop short of achieving them? Discover the secrets to motivation, its types and how to overcome obstacles to ignite your drive. Whether you’re leading a team or navigating personal goals, mastering motivation is the key to lasting success.

Retention issues in the restoration industry often stem from internal organizational challenges rather than a lack of skilled professionals. From poor leadership and broken promises to emotional stress and lack of recognition, uncover why employees leave and explore effective strategies to create a workplace they want to stay in.

Partnering with TPAs is more than just following procedures, it's about fostering trust, meeting unique requirements and delivering consistent service excellence. Learn the essential steps to navigate TPA protocols, boost your reputation and secure more insurance claim opportunities.