Owner of Fire House Education and Industry mogul Annissa Coy shares some of the best ways to navigate the most important part of a pack-out: the emotional side.

Annissa guides restorers on packing/ handling client’s belongings after water damage. And how to think about the process from both the client and restorer perspective. 

Annissa gives a high-level overview of the difference between cleaning in place vs. packing out. 

Annissa gives us best practices on using the Like Cleaning Method.

New this week for our weekly How-To’s powered by KnowHow! We learn how to pack-out on location.

Annissa gives us tips on billing for a packout.

This edition of Ask Annissa explains that with proper training and the right systems in place, content restoration can happen at a much faster pace.

This edition of Ask Annissa offers ways for those new to the business to avoid damaging a client’s possessions while doing a packout. 

This edition of Ask Annissa addresses the best way to organize contents in a packout and why this is crucial for establishing a relationship with the customer. 

“Hoarding cleanup is not an easy task, and it is best done by restoration professionals who have the expertise and equipment to perform the job efficiently and safely. By no means was this particular case the worst I have seen in my tenure, but the timeline from the property management company was tight, so we needed to get to work quickly and efficiently,” Ben Doebler writes.