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Restoration & Remediation editors give quick takes on industry news, events and trends.

Make Service Heroes by Creating a Culture of Excellence

Encourage your team to stop renting their jobs, and start owning them instead

Michelle Blevins

March 17, 2016

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Take a look at your services through the eyes of the customer. And, train your people to respond the way you want them to on every job time and time.

3 Restoration Industry Companies Nailing Online Marketing

Michelle Blevins

March 1, 2016

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Let’s face it, to get noticed in someone’s inbox these days, or on their Facebook or Twitter feeds, you have got to get creative.

Detroit Public Schools: Dilapidated, Moldy & Sometimes Unsafe

The need for qualified remediators will likely go ignored again

Michelle Blevins

February 18, 2016

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I get looks from people when I tell them that because, let’s face it, the image of Detroit isn’t a friendly one in the eyes of most people, and news headlines don't help.

A Note to Restorers: Think Before You "Share"

February 16, 2016

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We've all heard people say once you post something online, it's likely there forever. Well, those same regretful posts can also cost you business.

Top 10 OSHA Violations in 2015

Michelle Blevins

February 1, 2016

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OSHA certainly does have an impact on workplace safety - either by encouraging good practices or simply scaring employers into submission.

Restoration Work: Answering the #YouCouldntPayMeTo Call

How would you fill in the blank?

Michelle Blevins

January 20, 2016

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The "yes sir" mentality doesn't always have to apply.

10 Practical Tips to Make Traveling for Business {by land or air} a Walk in the Park

2016 restoration conferences await!

Michelle Blevins

January 4, 2016

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Traveling can be a wonderful perk to any job if you learn how to simplify the process, and enjoy every trip even if it’s just for business.

Don't Let Skinny Margins Keep You from Blessing Your Employees

Finding ways to say thanks this holiday season, without spending big.

December 8, 2015

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Giving back to your employees doesn't have to be your most stressful job of the year.

Fairness vs. Accountability: What do Millennials REALLY Want?

Taking to task the assumption millennials don't understand life is not always fair

Michelle Blevins

November 25, 2015

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Leaders listen up – accountability starts with you. You cannot expect your employees to follow through, get things done, show up on time, act a certain way, etc., if you don’t first pave the way by example.

How far do YOU go for Customer Satisfaction?

Michelle Blevins

November 9, 2015

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Last month, my husband ordered something from a company that sells through Amazon.com. Not only did the company offer free shipping on the minimal $6 purchase, our item arrived in a few short days.

Contents Restoration: What You Need to Know

INTRConnect Recap with Garret Gray

Introducing R&R’s 2025 Women in Restoration Winner, Leslie Anderson!

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Events

April 28, 2025

RIA 2025 International Restoration Convention & Industry Expo

The RIA International Restoration Convention and Industry Expo is the leading event for restoration and reconstruction professionals, offering unparalleled opportunities for networking and education including exploring the latest industry trends.

May 8, 2025

Top Legal Tools Every Restoration Contractor Should Understand

Explore the most effective legal tools available to restoration contractors. Discover how these resources can enhance credibility with customers, provide strategic options for addressing delayed invoices, and help determine the right time to seek legal counsel.

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Make Service Heroes by Creating a Culture of Excellence

3 Restoration Industry Companies Nailing Online Marketing

Detroit Public Schools: Dilapidated, Moldy & Sometimes Unsafe

A Note to Restorers: Think Before You "Share"

Top 10 OSHA Violations in 2015

Restoration Work: Answering the #YouCouldntPayMeTo Call

10 Practical Tips to Make Traveling for Business {by land or air} a Walk in the Park

Don't Let Skinny Margins Keep You from Blessing Your Employees

Fairness vs. Accountability: What do Millennials REALLY Want?

How far do YOU go for Customer Satisfaction?

Ask The Expert - Exploring Contents Restoration and Catastrophe Preparedness with Stefan Figley

Ask Annissa: How Do You Test for Soot Contamination?

Ask The Expert: Honoring Leslie Anderson’s Extraordinary Career in the Restoration Industry

Ironclad Marketing Minute: Boost Your Restoration Business with Video Marketing

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

R&R Blog Subscribe

Recent Comments

Ask The Expert - Exploring Contents Restoration and Catastrophe Preparedness with Stefan Figley

Ask Annissa: How Do You Test for Soot Contamination?

Ask The Expert: Honoring Leslie Anderson’s Extraordinary Career in the Restoration Industry

Ironclad Marketing Minute: Boost Your Restoration Business with Video Marketing

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

R&R Blog
Subscribe