Leighton Healey

Leighton Healey is the Chief Executive Officer of KnowHow. KnowHow helps restorer’s transform their businesses into process-driven, scalable organizations. To access the full report on their findings from reviewing 1000 1-star Restoration reviews visit, http://tryknowhow.com.

Restoration Companies Need to Take a Fresh Approach to Training

3 Ways to Improve Employee Education

Leighton Healey

September 27, 2021

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With just a few simple tweaks, you can get your training on track and ensure your restoration business is ready for whatever storms come. Leighton Healey shares three ways you can improve staff training and see instant improvement in morale and efficiency.

The True Cost of a 1-Star Review for Your Restoration Business

Leighton Healey

August 3, 2021

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Studies show that 93% of consumers say reviews impact their purchasing decisions. In fact, nothing has a larger influence on a customer’s buying decision than their impression of a company’s online reviews – especially if they don’t have a lot of pre-existing knowledge of the industry.

The Results Are In: Analysis 1,000 Bad Online Reviews of Restoration Companies & Why They Happen

Here’s what was discovered about which projects fail, and why.

Leighton Healey

March 30, 2021

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Which projects fail, and why.

NeXus stands as a prominent event among trade shows, spanning the diverse sectors of Restoration, Concrete Surface Preparation, Abatement, Safety, and Professional Cleaning.

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Leighton Healey

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Restoration Companies Need to Take a Fresh Approach to Training

The True Cost of a 1-Star Review for Your Restoration Business

The Results Are In: Analysis 1,000 Bad Online Reviews of Restoration Companies & Why They Happen

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