Steve Dodson is the Founder and Chief Operating Officer of Insurance Contractors Educational Systems, a firm specializing in the development and improvement of Insurance Restoration Contractors. The goal of ICE Systems is to strengthen partnerships between insurance carriers and contractors that service the insurance industry. Steve has worked in the insurance industry for nearly 20 years and has held positions with increased leadership responsibility throughout his claims career. The last 15 years has been focused on property claims and preferred vendor programs.
As you begin to read this article, you may not believe that this is actually a message of hope for insurance restoration specialists who work so hard to serve the insurance companies and their policyholders.