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Home » Authors » Mark Gibson

Mark Gibson

Mark Gibson has been writing about the disaster restoration industry in various formats for over 13 years, as well as writing and publishing The Lowdown, a newsletter geared toward restoration contractors. He’s also a professional blog writer for many of those contractors, creating articles that help drive customers to their websites.

Articles

ARTICLES

The language of business

The Language of Business

Mark Gibson
January 7, 2021
No Comments

Have you ever traveled abroad to a non-English speaking country? If you weren’t familiar with the language spoken there, doubtless you found it a little frustrating trying to accomplish even simple business transactions.


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mold v mould

Is it Mould ... or Mold?

Mark Gibson
May 20, 2020
No Comments
The roots of the British spelling can be found in the world mould originated from late Middle English.
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Restoration knowledge

Increased Knowledge Equals Increased Sales

Mark Gibson
November 9, 2019
No Comments

Have you ever said about your business, “I just need somebody to answer my phones”? Maybe you consider that a lowly position that anyone should be able to manage, just a warm body talking into a piece of plastic.


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increased sales

Increased Knowledge, Increased Sales

Mark Gibson
June 27, 2019
No Comments
The more knowledge your staff has, the more power they’ll possess that will help grow your business.
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Mold carrier

Are you a Mold Spore or Contaminant Carrier?

Mark Gibson
June 5, 2019
No Comments

In the early part of the 1900s, a woman named Mary Mallon worked in the New York City area for several families. She appeared healthy, yet she was a carrier of a deadly disease and the cause of several serious outbreaks.


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The Experience Convention & Trade Show
The Experience Convention & Trade Show

3 Ways to Get the Most Out of Trade Shows

Mark Gibson
August 14, 2018
No Comments

The Experience Convention & Trade Show returns to The Mirage in Las Vegas next month, and as always, there is a whole lot to take in, learn, and explore. With so many trade shows in the restoration industry today, it can be hard to choose what you attend.


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mind your btus

Mind Your BTU's

How much heat is your equipment adding to a structure?
Mark Gibson
March 27, 2018
No Comments
You can easily find out the amount of heat your equipment is adding to the structure with a simple formula.
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The Psychology of Odors

When NOT to Use Deodorizers

Mark Gibson
February 21, 2018
No Comments
The first thing your customer will notice are any lingering smells, and so will assume you haven’t done your job.
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Smoke odor removal

9 Smoke Odor Removal Musts

Mark Gibson
February 2, 2017
No Comments

I live in a crack house. Well, it used to be a crack house until the new owner threw out the old tenants and restored the home, to the relief of the neighborhood. But I’m afraid that it wasn’t completely restored.


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sewage backup

Sewage Cleanup: Smelly, Challenging ... & Profitable When Done Right

Mark Gibson
January 4, 2017
No Comments
“Sucking sewage” may not be the most glamorous of occupations, but it can certainly be profitable.
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Ask The Expert - Streamline Your Claims: Stop Leaving Money on the Table

Ask The Expert - Streamline Your Claims: Stop Leaving Money on the Table

Inside RIA: Restoration Strategy & Vision

Inside RIA: Restoration Strategy & Vision

Ask The Expert - From the Unknown to Making a Difference: AJ and Becky's Journey

Ask The Expert - From the Unknown to Making a Difference: AJ and Becky's Journey

Ask The Expert - Transforming Business Operations: Insights from Leighton Healey

Ask The Expert - Transforming Business Operations: Insights from Leighton Healey

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Events

September 3, 2025

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoJoin us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!

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