Tens of thousands of documents. Months of work. Hundreds of workers displaced. Dozens of techs put to work. And working daily with local government.

Newsflash, ladies: you worked hard to get where you are today! Don’t be apologetic for your success. Don’t be egotistical about it, but at the same time don’t dismiss it or downplay it.

When you hear the word fentanyl, what comes to mind? Perhaps Michael Jackson’s deadly overdose? Or Prince’s overdose death? According to the CDC, the death rate of synthetic (man-made) opioids increased more than 72 percent from 2014 to 2015.

How many of you get the print issue of R&R every month and that’s the extent of your involvement with the publication? Do you turn the local news on in the morning, but don’t have the station’s news app downloaded for breaking news or weather notifications? 

Fire damage restoration seems pretty straight forward from the outside. Remove and clean the contents, clean and restore the home, remove odors, bring the contents back, and move on to the next job. Yes, that is a very high birds-eye view of the process, but covers the basic steps. 

That little quote is from the book, “The Power of No: Because One Little Word Can Bring Health, Abundance, and Happiness.” The book talks about the power of saying no, and the freedom it can bring, while admitting the anguish, desperation, fear, and anxiety it can also bring. It is a brave word to say.

Odor removal is a critical part of almost any restoration job. There are a variety of options available from masking agents to foggers to ozone and hydroxyl generators, and so on.

On a warm, sunny day back in June, I had the opportunity to check out some job sites with SunGlo Services Operations Manager Bob Graham. SunGlo is a large restoration company based in the Metro Detroit area.

Let's take a journey back through the most popular R&R content from 2016!