Picture this. The area of California that was scorched from this fall’s massive wildfires is three times the size of Washington D.C. In just one 12 hour period, the fires devastated 20,000 acres of land … and at one point was advancing at the rate of a football field every three seconds.

Have you ever had someone take a chance by hiring you? How did it turn out? How did it feel when you succeeded and excelled in that role?

If you had a large loss come in, when would you prefer to get the call? How about 11 o’clock on a Monday morning? That’s how this case study begins – with a broken fire suppression line at a major event center in Metro Detroit.

When done the right way, a contents line can be a major moneymaker for restoration companies. A healthy mix of good training, proper equipment, and marketing your services can help this segment of your company grow enormously and, in turn, allow you to better serve your customers in amazing ways every single day.

This year’s 4th Annual Case Study Contest, sponsored by Graco, was a great success!

Odor removal is arguably one of the trickiest elements of the restoration process. Most damage is visible to the eye, and when it’s properly remediated, there is no argument the job is done.

I am thrilled to report this month that the basement sewage saga is over, and life has moved on with a little help from some friends.

There are changes brewing in the restoration industry today, perhaps unlike any period before. 

A couple weeks after moving into our new-to-us home, a floor drain in our laundry room backed up, emptying some nasty brown water all over the floor. 

No two mold jobs are alike. No two fire jobs are alike. No two water jobs are alike. No two forensic, biohazard, or hoarding cleanup jobs are alike.