Check out this great teaser video from Annissa's husband, Kevin, on some secrets you'll learn at Preparing to Respond - and how to get your little black box.
Quit asking how to keep your contents team busy in the slow times, and instead learn to generate more consistent work for that department to avoid those slow patches as much as possible.
If there is a major wildfire in your area, there are ways you can help! Annissa lays out some GREAT ways to help people both with and without insurance if your local area is affected by wildfires. She starts by giving some suggestions of reaching out to potential customers.
With the legalizing of marijuana for recreational use in many states and more coming on board, as restorers we can expect to see more cleaning jobs that involve this type of residue, especially in rental situations.
As the restoration contractor, a client who plans to get the most out of the insurance company through stretching values and being deceitful can put you in a tough place between wanting the customer to be happy and also being honest with the adjuster about what's going on at the loss.
Annissa shares how she copes with the emotions of losses and how to make sure you don't burn yourself out on extra emotional jobs, without losing the amazing compassion you have for your customers.
Cleaning and restoring electronics is a very high profit service to add to your contents cleaning division. While electronics cleaning is not difficult, you will need the right training, equipment and expertise or you could get in over your head really fast and wind up costing yourself a lot of headache and money.
