Have you ever sent a bill to an adjuster and had them accuse you of overcharging, and then flat out refuse to pay you for the work? Yikes!

Would you ever hold onto contents you've cleaned until you get paid for the job?

You have a great relationship with some insurance agents, but they have yet to refer anyone to your company. Now what?

Annissa's #1 rule: Would I eat it, or give it to my family?

What to do if you're asked to justify what you're charging for contents cleaning.

Are you remembering to charge for everything you should be during a packout?

Correct estimates are critical for getting paid, and building relationships with carriers and adjusters.

Doing a few things on a regular basis could mean tons of job referrals.

In this week's video column, Annissa lays out some things a homeowner might be able to do themselves to help cut back on the restoration costs.

Annissa has a little fun with this week's column, sharing 10 things you probably did not know about her.