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In a crowded restoration industry, standing out requires more than claiming to be the best. Learn how you can build genuine connections with your target audience by defining your tribe and understanding their unique needs. Key strategies create trust and loyalty through shared values and authentic communication. 

On this episode of Ask The Expert, the RIA leadership team including President Jeff Moore and other top officers. They dove into the future of the restoration industry and several of RIA’s initiatives.

In today’s fast-paced business environment, adopting new technology can be a game-changer. However, it’s crucial for business owners to make informed decisions to avoid common pitfalls. Discover the three most important factors to consider when integrating technology into your operations. 

Demolition is more than just tearing things out-it's the first critical step in water mitigation. Learn how to assess damage, choose the right tools and safely remove compromised materials with precision and care. This guide walks you through every step to ensure clean, efficient and professional results.

Restoration work is demanding, and personal protective equipment (PPE) can add to the discomfort. Ignoring safety isn’t an option. Learn about the biggest barriers of PPE usage, from poor fit to budget concerns, and practical solutions to help your technicians stay protected while making PPE more manageable in the field.

360 technology is revolutionizing the way restoration professionals document job sites. In this exclusive interview, Robb Harrell, Vice President of Product Development for DocuSketch, explains how immersive 360 documentation boosts efficiency, enhances accuracy and improves communication between contractors, homeowners and adjusters.

AI-powered support is transforming the restoration industry by providing franchise owners and technicians with immediate, accurate guidance to tackle complex challenges with speed and confidence. Find out how you can leverage AI-powered support for your business. 

A recent discussion highlighted the complexities of health hazards in water-damaged buildings (WDB). While mold is a well-known concern, the dangers extend far beyond, including bacteria, mycotoxins and other harmful agents. Discover why proper remediation is crucial and why many projects fall short, leaving vulnerable individuals at risk.

Discover how AJ and Becky Callegan transformed a life-threatening scare into a mission to improve home building and air quality. In this episode of "Ask The Expert," the husband-and-wife team shares their inspiring story, highlighting the importance of mold awareness and indoor air quality advocacy.

The ongoing conflict between restoration contractors and insurance adjusters has reached a breaking point, jeopardizing business growth, professional reputations and industry standards. It’s time to reclaim control, redefine roles and focus on what truly matters, restoring properties and protecting our customers without compromising our integrity or profitability.