As I read the email from the desk adjuster who was stationed over 1,000 miles away from the claim location, a series of questions flooded my mind. I suspect that most restorers in this predicament would have thoughts along the same lines.
Instead of complaining and belly-aching on the back end during a 6-month standoff with an adjuster, what if we learned to negotiate and build relationships up front?
Just the other day, my kitchen faucet started leaking. It was a familiar leak. I had seen it happen before, shortly after we built our home. The first time it occurred, the plumber who did the original installation came and fixed it under warranty.
Adaptation is the name of the game in business today. Technology is growing at neck-breaking speed and much of the U.S. economy is booming, including the construction industry as a whole.
The gift of perspective gave us the ability to focus on what’s important. It allowed us to be thankful and stay positive. I have since passed the gift of perspective meter calibration to many.
In this episode of the Violand Vault, Jeff Jones brings some humor to which every parent of teenagers can relate - along with some sound management advice.