At this time of year, along with developing your business plan for the coming year, you should be reviewing your company’s Mission (or Core Purpose) statement, Vision statement, and list of Core Values.

Jennifer Doescher from Certi-Dry joins Annissa in Costa Rica this week to discuss restoration success in CAT loss work. Pour yourself a glass of wine and join us!

If you work with insurance claims, you will want to familiarize yourself with writing and reading Xactimate estimates. This is true whether you are an adjuster or a restoration professional. Xactimate has become the standard for the majority of insurance carriers and third-party administrators (TPAs). If you are new to Xactimate we have three tips that will help you master best practices for this estimating platform.

As a contents restoration business owner, how do you make time to live your own life among all of the demands of your profession?It's all about setting boundaries. Annissa braves the wild jungle of Costa Rica this week to tell us all about it in this week's Ask Annissa!

Many owners experience burnout at some point in their career. In the remediation industry we don’t have to look far for causes: slow AR’s, elevated demands from TPA’s and insurance companies, unrealistic property owners, frivolous law-suits, etc. The industry has always been challenging, becoming more so the last decade.