Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.
An important component of governance and also an excellent practice is to hold family business meetings. It is easy for families to be consumed by the day-to-day challenges of running the business, which often includes meetings that deal with the granular details of the business.
Some markets in the U.S. are feeling a little saturated by restoration companies. It’s true, only the best and strongest survive – and perhaps in some capacity, the most creative.