What do you do with a difficult employee who brings in a lot of money? Idan Shpizear recently had a conversation with a small business owner about this. It echoed countless conversations he’d had before, including a few tough moments when he had to get real with himself.
In conjunction with the 2021 Ladder Award program honoring outstanding young restoration professionals, we asked future industry leaders to share their “why.”
In conjunction with the 2021 Ladder Award program honoring outstanding young restoration professionals, we asked young leaders in the industry to share words of wisdom for aspiring young professionals.
It’s been a wild ride in the restoration and insurance business for the past year. Here David Dybdahl recaps the past 12 months, including the actual versus perceived risks of COVID-19.
Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.
My hope is that the information in this article will shed some light on what it can cost for a restoration contractor to stay in business and provide the level of service consumers expect after a disaster.
Ultimately, all participants in the restoration response chain should be aligned in getting the property owner back up and running again in the fastest and most fair way, assisted by the trust and peace of mind that well-constructed automation provides.
Studies show that 93% of consumers say reviews impact their purchasing decisions. In fact, nothing has a larger influence on a customer’s buying decision than their impression of a company’s online reviews – especially if they don’t have a lot of pre-existing knowledge of the industry.
If restorers don’t embrace some of the same cost-saving measures as the service industry post-pandemic, they may find themselves taking a back seat to national conglomerates and franchise groups that are already moving in this direction.
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