In the restoration industry, we talk about catastrophe loss quite often. In fact, R&R is launching a conference dedicated to educating restorers on handling CAT claims. However, there is a common misconception when it comes to disaster restoration: that traveling is required.
In December, you read about six factors to consider to be sure you get paid for commercial category 3 water jobs. It was part of an ongoing conversation about a shift in coverage on these claims.
There’s something about this industry that I truly believe is unique to restorers. It’s difficult for those who have known nothing but restoration to recognize, but for anyone coming in from the “outside,” you feel it as soon as you meet your first fellow restorer.
It’s interesting how many topics related to restoration work come back to the necessity of understanding our clients. When you have a hoarding job, for example, it’s key to gain that person’s trust as quickly as possible.