In the early 2000s, when I was just beginning my career as a restorer, I recall the buzz about the “cloud”. I am by no stretch a “computer geek” but it sounded like something exciting. Wanting to constantly employ the latest technology in all aspects of the business, I ran around the office declaring that we needed a cloud (totally clueless of what that meant).

Let’s talk contracts. To what degree do you guarantee and warranty mold remediation? How do you balance your services with your legal (and moral) obligations regarding mold clean up? A look at your contract terms should match up to your verbal promises made to the client. So where are you?