It is time again for KnowHow’s monthly Case Study! This month we learn Tony Scott’s Formula for a Sustainable Workforce: Curiosity, Care, and Commitment.

To get and keep good restoration employees and build brand and customer loyalty, build a strong company culture. 

Win with your workers by helping them see meaning in their work.

We chat with CEO of RESTORERZ Emergency Services Eduard Mirzoian.

Tips and best practices on retaining and gaining new hires so that employees continue to maintain their day-one on-the-job energy!

New offering goes beyond what is required by the Family Medical Leave Act.

Leighton Healey, CEO of KnowHow, shares his firm’s findings from a large-scale study on why employees leave the restoration business and what contractors can do to keep them.

Restoration contractors need employees to show up in person, but they can still accommodate their need for a more flexible schedule.

Rather than begin the hiring process by looking at external factors such as unemployment rates or shifts in the perceived value of secondary education (things outside your control), it would be more beneficial to start the recruiting process by looking internally at both your company’s culture and the company’s leadership (things within your control). Chuck Violand highlights three critical areas to invest in.

R&R is officially accepting nominations for the 2022 Ladder Award through May 30.