Ultimately, all participants in the restoration response chain should be aligned in getting the property owner back up and running again in the fastest and most fair way, assisted by the trust and peace of mind that well-constructed automation provides.

If restorers don’t embrace some of the same cost-saving measures as the service industry post-pandemic, they may find themselves taking a back seat to national conglomerates and franchise groups that are already moving in this direction.

Most entrepreneurs have a strong instinct to grow their revenue through new businesses instead of doing more with the business they already have.

Make sure you have the right people on the bus, and it's continuing to drive forward with a purpose and a plan your entire tribe is onboard to pursue.

When you hit a plateau, that’s your signal something needs to change. Most likely, that something is you.

These drivers to success are signs of a healthy business, on or off the market.

Communicating measurable goals is an extremely practical solution for motivating an underperforming team. But it has deeper benefits, as well.

Be intentional to develop yourself, your team, and your process; there are no shortcuts.

Restoration Affiliates is a national industry peer network that serves interests of select independently owned, regional restoration service organizations throughout the United States.