When small business performs poorly at making changes, mistakes are expensive and cost thousands of dollars, if not hundreds of thousands, in lost resources, time and good will.
Too often, cleaning and restoration entrepreneurs wear the label of “one-trick-pony” as they prance around the metaphorical “ring” with a poorly choreographed sales pitch, outdated equipment, a disgruntled workforce, simply in hopes of being seen and heard by prospective customers, insurance agents, adjusters, property managers and plumbers, while anxiously awaiting a referral reward.
What do you do with a difficult employee who brings in a lot of money? Idan Shpizear recently had a conversation with a small business owner about this. It echoed countless conversations he’d had before, including a few tough moments when he had to get real with himself.
Every function, position and individual within the company plays an important role contributing to the results of the company. People who perform consistently excellent typically have a well-developed sense of organizational awareness.
The water, smoke, environmental, and catastrophe restoration company is adding a team to the dynamic Las Vegas Valley to serve local clients in the state of Nevada and further support all national clients.
Ultimately, all participants in the restoration response chain should be aligned in getting the property owner back up and running again in the fastest and most fair way, assisted by the trust and peace of mind that well-constructed automation provides.
If restorers don’t embrace some of the same cost-saving measures as the service industry post-pandemic, they may find themselves taking a back seat to national conglomerates and franchise groups that are already moving in this direction.