In the fast-paced world of the restoration industry, handling telephone calls effectively is a critical aspect that can significantly impact a business's success… Mike Baxter gives tips on how to turn these calls into job leads.
We take a deep dive into 2023's Women in Restoration winner Debbie Bogar and learn more about her career in the restoration and remediation industry and get a a high-level overview of her personal life.
For this R&R Roundtable, we asked four odor removal professionals — Tony Macaluso, Jeff May, Sean Scott and Andrea Stenberg — the same five questions on topics including common missteps or misconceptions, top tools, memorable projects and future predictions.
Here are five ways to train and prepare your restoration employees to provide the best customer experience, both in their everyday work and after disasters.