If you have been in the restoration business for more than five years, you have likely noticed it is getting harder to collect from your customers who are dependent upon insurance proceeds and two-party checks to pay for your services. 

I am thrilled to report this month that the basement sewage saga is over, and life has moved on with a little help from some friends.

At the beginning of any restoration job, there is generally a feeling of hope, trust and good will that the job will be done correctly and the disaster will be erased.

Just blocks away from City Hall in downtown Philadelphia is a high-end condominium complex. It’s an old building, having been built in 1872, and one of its features is a cavernous brick basement.

Check out these Case Study Contest Entries #9-12.

Check out these Case Study Contest Entries #5-8.

Check out these Case Study Contest Entries #1-4.

You can’t underestimate safety, especially on the types of jobs that you’re likely to be called out to in the restoration industry.

There’s the containment aspect. The safety aspect. The technical aspect. And that’s not even taking into consideration the intangibles.