In this episode of Ask Annissa, Annissa Coy responds to the following message: “My customer is asking me for a guarantee of my work and for the removal of odor. … I don’t know how to answer this.”
We all have had at least one tricky customer with severe reactions to unfamiliar smells, or allergies to cleaning solutions. The methods listed here are not your average restoration practices, but they can make chemical- and odor-sensitive customers very happy while also providing effective odor-removing remedies.
Hydroxyl Rentals LLC, an Airbotx company, was founded to partner with contractors of all sizes to provide reliable, effective rental equipment and expertise on a vast array of odor removal needs. Tom Conroy and Tom McArdle have a combined 25-plus years of experience in the disaster restoration industry.
Specialized teams of artists, electronic technicians or textile restoration personnel are trained to analyze items based on many types of damage: heat, soot, smoke, humidity, breakage and water. The most elusive damage is from soot. Short term, lingering soot in items will cause a smoke smell to persist in the room. Medium to longer term, up to six months or a year, these soot particles can cause corrosion in electronics and the item can stop working.
Every fire has its own chemical makeup or DNA – the fuels that burned, the types of chemicals that have reacted or interacted, the duration of the fire, the intensity of the heat, the odors and gases the fire generates all contribute to the uniqueness and toxicity of structure fire environments.
Hands-on training and classroom presentations will occur at this onsite event on Tuesday, Nov. 30, to Friday, Dec. 3, 2021. Six DBPR-approved training courses offered at one event enable Florida-licensed mold assessors and remediators to complete the 14 CEUs biennially required by the Department of Business and Professional Regulation (DBPR) Mold Related Services Board.
We all have had at least one tricky customer with severe reactions to unfamiliar smells, or allergies to cleaning solutions. The methods listed here are not your average restoration practices, but they can make chemical- and odor-sensitive customers very happy while also providing effective odor-removing remedies.
