The art of interviewing the customer is a critical skill for the professional restorer. 

Rainbow International has partnered with New Vision Renewable Energy and Mission Waco Mission World to bring light a small Haitian village. 

When a homeowner has had a fire or has 2 feet of water in their basement, the last thing they want from a restoration contractor is to be sold.

J.C. Restoration, Inc. (JCR) has been honored with the Better Business Bureau (BBB) International Torch Award for Marketplace Excellence award.

The first step to outfitting a restoration professional with the right type of blasting equipment is first determining the demands of the job they’re working.

The 10th annual SteamMaster golf tournament raised a total of $18, 915 to its beneficiaries Vail Valley Charitable Fund, Eagle Valley Senior Life, Matthews Education Fund and Vail Leadership Institute, according to a press release. 

The single greatest attribute of companies that are successful in the restoration industry today is discipline.

This month I’ve taken different direction from what I normally write about. As you know, I try to discuss, explain and help small businesses in this industry move in a positive, forward and profitable direction.

Connecticut-based Disaster Restoration Services LLC has received the “Outstanding New Business of the Year” Award from the Middlesex County Chamber of Commerce, according to a press release. 

Breath fresheners generated sales of $658.4 million from April 2012 through April 2013.