Last week, Annissa briefly outlined this new three-part series on working with nightmare clients.

Throughout this series, she will explain how she actually trains her clients so they know what is expected of them throughout the process, which could mean you never deal with another "nightmare" client ever again.

In this video, Annissa talks about the first of her three steps: Educate the client about your process.

Want a little more background on this new series? Click here.