Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together

Last week, Annissa briefly outlined this new three-part series on working with nightmare clients.

Throughout this series, she will explain how she actually trains her clients so they know what is expected of them throughout the process, which could mean you never deal with another "nightmare" client ever again.

In this video, Annissa talks about the first of her three steps: Educate the client about your process.

Want a little more background on this new series? Click here.

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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