Ask Annissa: Get Testimonials NOW! (with video)

What's on your website is important! From photos of your team and jobs, to customer testimonials -- they all help potential customers get to know you a little bit before they ever talk to you on the phone or meet you in person.

Hear more great advice from Annissa in this week's video column!

KEYWORDS: customer satisfaction firehouse education

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Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

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The Experience Conference & Exhibition

The Experience Conference and Exhibition logo The Experience Conference & Exhibition returns from April 8-10, 2025, in Punta Gorda, FL, with a new format featuring two days in the Exhibit Hall. As the premier event for the Cleaning and Restoration Industry, this conference provides invaluable resources, from products and services to insights at every stage of operations. Whether you're an owner, contractor, or technician, you'll have the chance to connect with industry leaders and peers, explore hands-on demonstrations, and discover how Cleaning and Restoration professionals work together to drive the future of this thriving community.

The RIA International Restoration Convention and Industry Expo is the leading event for restoration and reconstruction professionals, offering unparalleled opportunities for networking and education including exploring the latest industry trends.

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