Timothy E. Hull CR

In disaster restoration, most negotiations occur between the contractor’s estimator or project manager and the insurance adjuster. The negotiation tends to be adversarial in nature, and generally ends with one of the parties feeling like they were cheated or taken advantage of.

Standing on a 40-foot stage, perched 25 feet in the air, nailing a rake board on the gable end of a home, I reached into my tool belt to grab more nails.

On April 10, 2016, professional golfer Jordan Spieth blew a five-stroke lead by taking a quadruple bogey on the 12th hole during the last round of the Masters Golf Tournament.

Restoration is one of the most unpredictable businesses in the modern economy. Contractors will often go days, or even weeks, without seeing a new and legitimate job opportunity. 

The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.

Shortly after presenting to a group of industry professionals, I was approached by a member of the audience. 

Several unique but linked situations lead a small business owner to the conclusion of hiring a General Manager.

In my last article, we discussed what the role of a General Manager is in a small, privately-owned business. Although the primary responsibility of the General Manager is to support the owner’s vision and make it a reality, the role goes beyond that.

The primary responsibility of the GM is to support the owner’s vision and make it a reality.