I admit that when starting Next Gear Solutions, I thought the same thing. A family is much better than a cold business environment that cares only about the company’s needs and not about the needs of the employee, right? If faced with only those two options, I would continue to choose the “family business model,” but I believe there is another more optimal choice, which is the “sports team” business model.
Change and evolution rarely come easily or naturally for an entire company. As the founder and CEO of Next Gear Solutions, I have spent years helping thousands of restoration contractors do one primary thing: drive major change in their business.
As the founder and CEO of a restoration industry software company, I have recently had to do some soul searching on what kind of business I want to run and what core values should guide the decisions I make.
Expectations of restoration contractors have been changing for several years, and we are facing a tipping point where fast is no longer fast enough — real-time is all that matters.