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Annissa Coy

Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.

Articles

ARTICLES

Ask Annissa: How Long Should it Take to Get Paid?

Annissa Coy

December 7, 2017

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Annissa breaks down how long it takes her company to get paid for contents, mitigation, reconstruction, and CAT loss jobs ... and shares how to get YOUR company paid faster, too!

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Contents Corner: Employee Retention & Staffing

Annissa Coy

November 30, 2017

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One of the toughest areas for any business can be employee retention and staffing. In the best of circumstances, employees can feel unappreciated or underpaid for their skill level.

Ask Annissa: Do This BEFORE Making Your 2018 Business Plan

Annissa Coy

November 28, 2017

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Before setting up your 2018 business goals, Annissa has some steps to walk through to help set your company up for a whole new level of success in 2018.

Ask Annissa: What NOT to do on Social Media!

Annissa Coy

November 16, 2017

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People overshare on their personal pages, and sometimes companies do too which can open up big issues.

Ask Annissa: Who is the Customer - the Client or the Carrier?

Annissa Coy

November 8, 2017

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Annissa jumps into a conversation unraveling on a popular industry forum.

Ask Annissa: My Client Won't Sign a Release Form

Annissa Coy

October 23, 2017

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Annissa shares some tips on how to get those signed, and who to ask for help.

Ask Annissa: Is Forensic Cleaning for You?

Annissa Coy

October 12, 2017

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Annissa gets very honest about this topic in this week's video, because this difficult and emotional niche market is not for everyone.

Ask Annissa: Are You Prepared for a CAT Loss Scenario?

Annissa Coy

October 8, 2017

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Annissa has an extremely timely video about preparing to respond to CAT loss situations.

Ask Annissa: Is Your Business Losing Money?

Annissa Coy

October 5, 2017

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Annissa talks about the importance of knowing where your maximum profit centers are in your business, and choosing to really hone in the focus of your business to maximize your ability to help your customers and your bottom line.

Ask Annissa: Getting Paid for CAT Work

Annissa Coy

September 21, 2017

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Annissa covers the gamut of what you need to know to get paid for the CAT work you're doing.

View All Articles by Annissa Coy

Dry or Demolish? Navigating the Complexities of Wall Cavity Restoration

Unlocking Efficiency in Water Damage Restoration

Catastrophe Panel – Back to the Basics Part 1

Events

September 3, 2025

The Experience Convention and Trade Show

Join us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!