As discussed in Part I of this series, which appeared in the October issue of R&R, a contract is an agreement voluntarily entered into by two or more parties with the intention of creating a legal obligation. Moving on from the basics, here we will discuss home improvement laws and the most important legal provisions for any restoration contract.

Customer calls you to dry the structure and fix the leak. While you’re working, you happen to miss some water that has found its way down to the baseboard. Whoops.

No matter your relationship with the homeowner, the adjuster or the insurance company, your relationship with the mortgage company is likely to be a competition of adverse interests, but try to keep it from becoming personally hostile.

Guilty by suspicion. No, it’s not just a Robert DeNiro movie from 1991. In fact, when it involves your business and the insurance industry, it can lead to a whole lot of trouble.

The lawsuits filed by ThermaPure, Inc. were the biggest legal news to hit the restoration industry since Melinda Ballard was awarded $32 million from a Texas court in 2001.

To prevail in a civil case, a plaintiff must generally prove three things: liability, causation and damages.