On Jan. 12, the venerable Belcher Mansion, a sprawling three-story, 120-year-old Victorian-style home in Stoughton, Mass. was ablaze. Flames shot through multiple levels of the multi-pitched rooftop.

The restoration industry is growing due in large part to rapid advances in scientific knowledge and technological advances. As an industry, we are fortunate to be a part of what can only be defined as a recession-resistant market. The reason for this is obvious: disasters happen.

Do you think your water mitigation business has it rough? Consider the insurance adjuster who must justify your bills. I know, industry training emphasizes the insured is your customer; however, the water mitigation industry started to prosper when insurance companies started providing coverage for water losses.