As I sat at lunch with a restoration contractor, the familiar story unfolded: “I did the Cat 3 water loss according to the IICRC S500 and the adjuster only wants to pay me for a Cat 2 loss.
The IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration was made available for public review earlier in 2013, and we received a lot of comments that have helped us to create a revised document with multiple changes and clarifications throughout.