At the beginning of any job, I always ask the homeowner if they have any riders on their homeowner’s policy. 

This is one of the most common questions that I get and one of the most complicated to answer.

What’s the best way to handle and clean personal papers in a fire loss that have been damaged by soot and also smell? The homeowner wants to keep them and won’t let me throw them away.

Matthew Weaver has been named Vice President of Sales at the Certified Restoration Drycleaning Network (CRDN), according to a press release.

While textiles, electronic items and hard goods get a lot of the attention when it comes to contents restoration, soft goods should not be overlooked either.

Fireline Training Centers has named David Gavilanes as its new Education Officer specializing in bilingual contents restoration education, according to a press release.

A textile expert represents the cleaning and restoration of about 23 percent of the contents in a home – the largest single category of items.

Total Contentz is hosting a three-day ContentzPro Certification Workshop course from October 21-23, which will also include an optional fourth day of hands-on training on October 24. Both learning events will take place at Steamatic of Southern Nevada in North Las Vegas.