Ask Annissa: Part 4 - Dealing with Catastrophe Losses (with video!) The final video in a four-part series on responding to CAT losses Annissa Coy September 23, 2015 No Comments During September, Annissa Coy from Firehouse Education did a four-part video series for R&R on responding to catastrophe loss.Read More
Ask Annissa: Responding to Catastrophe Losses Part 3 (with video!) Outlining different types of adjusters involved in cat losses Annissa Coy September 17, 2015 No Comments This is the third of a four-part series by Annissa on handling catastrophe loss situations.Read More
Ask Annissa: Responding to Catastrophe Losses Pt. 2 (with video!) 4 things to consider before taking on a cat loss job Annissa Coy September 10, 2015 No Comments This is the second of a four-part series by Annissa on handling catastrophe loss situations.Read More
Call for Volunteers! Are you passionate and knowledgeable about contents? September 1, 2015 No Comments The RIA Contents Council is looking for members with knowledge on contents restoration to volunteer to serve on a “working group” to develop educational standards. Read More
Ask Annissa: Handling Catastrophe Losses (with video) What you need to know before heading into a CAT loss situation Annissa Coy August 27, 2015 No Comments As Annissa talks about over and over in her columns, communication and carefully nurturing relationships are keys to success in this arena. Read More
Ask Annissa: Keeping Adjusters Happy (with video) Annissa Coy August 12, 2015 No Comments Are you and the insurance adjuster always on the same page during a job?Read More
Contents Corner: Cleaning and Deodorizing Artwork Annissa Coy August 5, 2015 No Comments The most important thing about handling artwork that has been damaged in a fire is to be sure you know about the piece. Read More
Ask Annissa: Dealing with Employees (with video) Annissa Coy July 30, 2015 No Comments Don't be short-staffed when a big job comes in. Annissa Coy shares how she makes sure she always has help when she needs it.Read More
Ask Annissa: Don't Skip Steps! (with video) Annissa Coy July 16, 2015 No Comments This week, Annissa is talking about the importance of not cutting corners on a contents restoration job.Read More
Ask Annissa: How do you handle callbacks? Annissa Coy July 9, 2015 No Comments Annissa lays it all on the line in this week's video column on how to handle callbacks, and how to cut down on the callbacks you may be receiving.Read More