Mold Remediation

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In the first article of this two-part series, we talked about difficult scenarios that arise when we are handling claims involving property owners, tenants, and others with shared responsibility in multi-family losses. In part two, we will take a closer look at the human element of handling specialty mold remediation cases.

Remediation. Mitigation. Abatement. All great words to use with our customers when describing how to eliminate their mold problem. We use all the knowledge gleaned through years of experience and education, reference standards of care, and talk about spore counts.

Question: If you hired a restoration firm and paid them to restore your structure and contents, would you expect them to clean strictly for appearance, or should the safety and health of workers and your family be the primary concern?

The issue comes up during instruction quite frequently.  In mold classes, water restoration seminars, fire cleanup presentations, and forensic restoration training; it is variations of the same thought.  What takes precedence in our business when we run into materials that may be regulated under various health and safety standards?

The first article in this series ended with a discussion on using fogging to assist particle control, and the importance of proper droplet size. Smaller, light particles tend to be more effective because they are then similar or smaller in size than the particles being removed from the air.