If you had a large loss come in, when would you prefer to get the call? How about 11 o’clock on a Monday morning? That’s how this case study begins – with a broken fire suppression line at a major event center in Metro Detroit.

The IICRC is seeking volunteers to serve on a consensus body for the development of the new BSR-IICRC S550 Standard for Professional Water Damage Restoration of Commercial Structures.

How many times have we gone into a water loss involving a hardwood floor and several months after you’ve completed the work there is now a noisy wood floor concern in the area of the water loss?  As a certified wood floor inspector, I see this time after time and in many cases the water restoration professional is unaware of the characteristics of certain wood products.

Even though we’re well into October, IICRC Certified Firms from across the country continue to assist those who sustained hurricane damage in the lower southeastern United States.

This year’s 4th Annual Case Study Contest, sponsored by Graco, was a great success!

If you have been in the restoration business for more than five years, you have likely noticed it is getting harder to collect from your customers who are dependent upon insurance proceeds and two-party checks to pay for your services.