Remote monitoring has been a buzzword in the restoration industry for a several years. In case anyone reading this is not familiar with it, remote monitoring means setting up sensors on site so that data can then be viewed with a mobile device or computer in real time.

You may have wondered where the phrase “a canary in a coal mine” originates. Wiktionary dictionary defines it as “something whose sensitivity to adverse conditions makes it a useful early indicator of such conditions; something which warns of the coming of great danger or trouble by a deterioration in its health or welfare.”

Thermal imaging cameras are pretty cool……  let’s admit it most of us have been wanting one since we first watched the predator movies with Arnold Schwarzenegger in them, so coming up with a good business reason to have one is pretty great.

Question: If you hired a restoration firm and paid them to restore your structure and contents, would you expect them to clean strictly for appearance, or should the safety and health of workers and your family be the primary concern?

R&R recently chatted with Brian Bowen, co-owner of SERVPRO of Montgomery and several other locations, about a unique odor removal loss – and their unique, effective remediation approach. Here is what Brian had to say about the massive job, and what they learned in the process.

In the restoration industry, we talk about catastrophe loss quite often. In fact, R&R is launching a conference dedicated to educating restorers on handling CAT claims. However, there is a common misconception when it comes to disaster restoration: that traveling is required. 

The World Economic Forum says we are living in the Fourth Industrial Revolution. Today, there are more than 2.2 million apps in Apple’s App Store, and nearly three million in the Android store. A Time Magazine article published in early 2016 found at that time that 72 percent of Apple’s apps were aimed at toddlers and preschoolers.

This is the third in a series of articles on how to get paid for insured restoration work. The first two articles focused on accelerating payments from insurance companies and from banks holding two party checks in escrow, mostly in homeowners insurance claims.

If you had a large loss come in, when would you prefer to get the call? How about 11 o’clock on a Monday morning? That’s how this case study begins – with a broken fire suppression line at a major event center in Metro Detroit.