Every restoration company encounters a certain percentage of projects that turn out to be undesirable, unprofitable, or uncollectible. Sean Scott likes to call these jobs the rotten eggs of restoration. Here he shares key things to consider when job leads are called in.

Abby and Brent Thompson own and operate Paul Davis Emergency Services of the Golden Triangle, located in Starkville, Miss. They recently sat down with R&R to share tips on removal of the most common sources of odor they treat.

Dustin Resendiz shares his experience training restoration technicians in both English and Spanish, highlighting the importance of hands-on training and the high demand for IICRC instructors – especially those who can offer training outside of the English language.

We asked restoration industry professionals to answer one question: What was your toughest job and why? 

The story behind Sean Scott’s decision to author the book The Red Guide to Recovery, and five tips on how restorers can give back or help their community, even if there isn’t a job in it for them.

Pennsylvania, New Jersey, New York, Connecticut and Massachusetts sustained approximately 90% of the losses.