As a restorer, accounting may not be your favorite thing or perhaps you may have a passion for number crunching; either way, it is a necessity and extends beyond having a balance in the checking account.
Information seek, be curious, and enjoy the resources available to us as an industry. Never get stuck; somewhere there is guidance, support, or a friend.
As an organization, we have both moral and legal duties that relate to PPE. As presented in a previous Restoring Success column, the foundation of any safety initiative in your company is culture and attitude towards safety.
After searching high and low for a new technician, you find a new tech; now what? The next step is to get them up and running and engage them in his/her new career.
Consider it difficult and demoralizing to hold someone accountable for something they have no responsibility for or understanding of their responsibility.