In the midst of celebrating all of this amazing history and looking to build upon the advocacy momentum of recent years, one nugget that stuck out to me was the power of humility.
In my role as a chief customer officer, I meet with a lot of contractors looking for ways to improve their business and I’m struck by how often certain phrases come up.
As Claude innovated products, he also developed methods for training contractors to utilize these evolving water damage tools in a manner that could be repeated across the country.
You know who to reach, what you’re selling them, and where to find them. Now you need to take a look at the practical requirements to put this plan into action.