While some of today’s issues are unique, there will always be major obstacles restoration contractors must solve, resolve or absolve to find success. It has always been this way, and it always will be.
Most of the time, when a business owner reaches out to Idan Shpizear to talk through a disappointing quarter or the loss of a huge project, the problem is simple: There is a complete lack of clarity within the business. Here Idan shares three steps to creating clarity and, as a result, meeting revenue goals.
If you are an installer who wants to get out of the field and grow your career by pursuing estimating, I would hope this article is helpful in setting you on the right path with regards to the mindset and habits you will need to succeed. Likewise, if you are considering going out on your own as a small business owner or contractor, you will need to quickly learn to develop the skills necessary to estimate accurately and run a profitable business.
What do you do with a difficult employee who brings in a lot of money? Idan Shpizear recently had a conversation with a small business owner about this. It echoed countless conversations he’d had before, including a few tough moments when he had to get real with himself.
Many restoration contractors, business owners, and managers struggle to train their teams to clearly and consistently document the story of the loss. Every insurance claims estimate, especially those composed in Xactimate, need two key things.
Ultimately, all participants in the restoration response chain should be aligned in getting the property owner back up and running again in the fastest and most fair way, assisted by the trust and peace of mind that well-constructed automation provides.
In the midst of celebrating all of this amazing history and looking to build upon the advocacy momentum of recent years, one nugget that stuck out to me was the power of humility.
In my role as a chief customer officer, I meet with a lot of contractors looking for ways to improve their business and I’m struck by how often certain phrases come up.