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Annissa interviews one of her previous clients about what it was like to have a loss, and how the restoration process felt.

One of the most difficult jobs a contents crew will ever face is a hoarding job.

Annissa talks about some big things happening in the industry to be mindful of in the new year. Plus, she dives into what she and Kevin do in their own business to make sure they are set up for another successful year. Their tips will work for you, too!

Annissa lays out some strategies for effectively and appropriately helping customers and handling their contents affected by a loss during the holidays.

If you do contents cleaning, or want to start doing it, wildfire contents cleaning is work that is both profitable and does not require a lot of equipment.

Annissa talks about contractor licensing, profit margins, and types of fires and cleaning in this video.

Annissa's tips on things to avoid when you add a contents division.

Annissa shares a restorer's email about a job that turned upside-down - and her thoughts about how such a situation could be handled.

Do you know the four main differences between ozone and hydroxyl?

How do you know when to clean contents on site, and when should you pack it all up and clean off site at your facility? Annissa has the answer!