Seventeen years after about 50 attendees last gathered in “The City Beautiful,” more than 3,000 are expected to attend this year’s Contractor Connection Conference & Expo.

I believe that part of success both personally, professionally, as well as individually and collectively as a company is doing the “right thing” and feeling good about what you do.  

The Restoration Industry Association (RIA) International Restoration Convention & Industry Expo is returning to Las Vegas.

Several unique but linked situations lead a small business owner to the conclusion of hiring a General Manager.

I’ve found that there are three basic functions that need to be regularly and continuously accomplished to be able to run a business.

Don’t let the “app for that”allow you to lose sight of the basics.

In my last article, we discussed what the role of a General Manager is in a small, privately-owned business. Although the primary responsibility of the General Manager is to support the owner’s vision and make it a reality, the role goes beyond that.

How do you get paid on large loss projects? That’s the million dollar question and it’s a very difficult subject to discuss in a very small space.

The primary responsibility of the GM is to support the owner’s vision and make it a reality.

All the above points have been a focus of Vail, CO-based SteamMaster Restoration and Cleaning LLC for years now.