Every restoration contractor seems to know an insurance agency can be a good source for referrals. Most marketers have noticed marketing to insurance agencies is becoming less productive over time. The good news is – there is a way to reverse the trend by understanding how and why it is happening.

As I prepare this, we are two-thirds of the way through 2016, so it is probably good time to take a look back at my predictions of future trends and see which were hits, and which were misses.

The U.S. Department of Labor recently updated regulations outlining overtime requirements. The restoration industry is not immune from compliance. Here is what you need to know about the changes.

This blatant rip-off from President John F. Kennedy’s 1961 inaugural speech points to an important change in marketing required in order to create a competitive advantage for your business.

One of the biggest challenges faced by people sick from mold is the fact that doctors, friends, and other family members dismiss their symptoms. Many victims of mold sickness are labelled as hypochondriacs and accused of not being sick at all.

Expectations of restoration contractors have been changing for several years, and we are facing a tipping point where fast is no longer fast enough — real-time is all that matters.